We’re preparing for the Annual Specialty Graphics Industry (SGIA) Association trade show in Las Vegas.  It takes place Oct. 18th – 20th at the Las Vegas Convention Center.   We’ll be showing off a new service,  announcing shortly, as well as all the features that have taken place in both PixtaCatalog and PixtaFlow.  We’ll be at Booth 163 and hope to see you there!

Our heart goes out to all the folks living in the states effected by the power outages and heat this week. We hope you can stay cool and the power returns shortly to everyone effected.

We’ve updated some of our core infrastructure and how we pass data throughout our systems.  It’s been baking for a couple of weeks and ready to go.  The result is that transactions are now significantly faster throughout the core system.  The end result for customers are that page loads should be very, very snappy (especially if you’re on a fast Internet connection).

You can select from which orders need approval before they enter production. Select a company gatekeeper to approves orders and PixtaCatalog emails the new order has arrived and waiting approval.

Track inventory levels for orders going through your catalogs with min. level warning sent automatically via email. Adjust items: on-hand, allocated and order easily.

We been doing a lot of work on PixtaCatalog, working with select customers, to understand their needs for a catalog.  We’re almost there.   PixtaCatalog facilitates building custom product catalogs with knowledge of back-end inventory, FedEx dynamic weights and lots, lots more.  Stay tuned.

Wanted to wish everyone a very Happy New Year!

SGIA Expo Exhibitor Logo

It was great to meet all the folks that stopped by our booth at SGIA 2011 in New Orleans!  The feedback from both the revised Estimator, TrueEstimator, and PixtaFlow was super positive.  If there are questions regarding our services please don’t hesitate to call or email us.

To make it even easier to transfer files, we’ve added the ability to Drag & Drop files with PixtaSynapse .   This feature is available via newer versions of web-browsers such as Firefox, Chrome and Safari.

Using Drag & Drop is simple, just select the file(s) you want from the Mac Finder or Windows Explorer and Drag the files from that window to the Drop region of the PixtaSynapse transfer page.  Release and you will see the list of all files dropped.  Enter the name and email address of who is transferring files and click the “Go” button and the transfer begins.

Drag & Drop makes it easy to send multiple files and we highly recommend taking it for a test-drive.

Based on feedback we’ve gotten from our customers, wanting more control over email notification to users, we’ve built in an easy way for people to send files directly to a specific user of a PixtaSynapse account.

In the past, email notifications would have to the account holder and any users they delegated to received messages.   This was sort of a shotgun blast of emails excluding no one.  We’ve refined this so that now customers can upload files, and notes, to a specific user within the account group.  Sending notifications specifically to those who need to receive the file.

Assuming that you’ve already setup some users of PixtaSynapse within your account,  here’s how to enable this feature:

Sign-in to your PixtaSynapse account and goto users.

Click on Account Settings -> Users

Click the checkbox: “Visible on the public upload page?”

Enable visibility for a user Dropbox

Click on the “update” button.

Now when someone goes to your Dropbox to send you files, on the 2nd step/pane, they’ll see a pop-up menu of all visible users you’ve enabled.   When your customer selects a user to send to, they will be sending an email notification to that user when the file transfer is complete.  The owner of the PixtaSynapse account will also receive an email as a carbon copy.

How to send a file to a specific employee at your company

Why is this useful?

Because, now, the specific user of your account will receive the notification first.  For example,  when people upload files for GiantPicture, they send then to Josh, who is the Production Manager.  Since the file is now being sent directly to Josh,  he will receive an email right after the file arrives, as well as the account holder (as a backup).

The backup is helpful if a customer sends a file directly to Josh who happens to be out-of-the-office, or on vacation not reading email.  Since PixtaSynase automatically delivers upload notification email to the account holder as well, you’ll still have a chain of response to act on the inbound file, without files dropping into the ether.